PRIVACY POLICY

 

Last Updated: June 17, 2026

1. INTRODUCTION

Welcome to Umbrella Labs LLC (“Umbrella Labs,” “Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and maintaining the confidentiality, integrity, and security of your personal information.

This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard information obtained through our website, umbrellalabsllc.com, including all related services, communications, transactions, and interactions (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Umbrella Labs LLC provides laboratory research materials intended exclusively for scientific, educational, analytical, and laboratory research purposes. Products sold by Umbrella Labs are not intended for human consumption, therapeutic use, veterinary use, diagnostic use, or any unauthorized application unless explicitly stated otherwise.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to:

  • Visitors browsing our website

  • Registered account holders

  • Customers placing orders

  • Research institutions

  • Universities and laboratories

  • Business partners

  • Vendors and suppliers

  • Individuals communicating with our support team

  • Newsletter subscribers

  • Marketing recipients

This Privacy Policy applies regardless of how you access our Services, including desktop computers, mobile devices, tablets, or other internet-connected technologies.

3. INFORMATION WE COLLECT

We may collect various categories of information, including:

A. Personal Information

Information you voluntarily provide, including:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Company name

  • Research institution name

  • Professional affiliation

  • Payment information

  • Purchase history

  • Account credentials

B. Transaction Information

We may collect:

  • Product selections

  • Order history

  • Order value

  • Payment confirmations

  • Refund records

  • Shipping preferences

  • Communication records relating to transactions

C. Device Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Browser version

  • Device identifiers

  • Operating system

  • Screen resolution

  • Language settings

  • Referring URLs

  • Time zone information

D. Usage Information

We may collect:

  • Pages visited

  • Session duration

  • Clickstream activity

  • Search queries

  • Navigation patterns

  • Cart activity

  • Website interactions

E. Marketing Information

We may collect:

  • Newsletter subscriptions

  • Promotional preferences

  • Campaign interactions

  • Survey responses

  • Feedback submissions

F. Compliance Information

Where required by law or company policy, we may collect information necessary to:

  • Verify customer eligibility

  • Prevent fraud

  • Conduct risk assessments

  • Fulfill legal obligations

  • Enforce research-use restrictions

4. HOW WE COLLECT INFORMATION

Information may be collected through:

Direct Collection

Information you provide when:

  • Creating an account

  • Making a purchase

  • Contacting customer support

  • Subscribing to newsletters

  • Completing forms

  • Participating in surveys

Automated Technologies

We may utilize:

  • Cookies

  • Analytics platforms

  • Tracking pixels

  • Log files

  • Session monitoring technologies

  • Security monitoring tools

Third-Party Sources

Information may be received from:

  • Payment processors

  • Shipping carriers

  • Fraud-prevention providers

  • Analytics providers

  • Marketing partners

  • Government databases where legally permitted

5. LEGAL BASIS FOR PROCESSING

Where applicable under international privacy laws, we process information based upon:

  • Contractual necessity

  • Legitimate business interests

  • Compliance with legal obligations

  • Customer consent

  • Fraud prevention

  • Protection of company rights and property

6. HOW WE USE YOUR INFORMATION

We may use information to:

Order Fulfillment

  • Process purchases

  • Verify transactions

  • Coordinate shipping

  • Deliver products

  • Manage returns and refunds

Customer Support

  • Respond to inquiries

  • Resolve disputes

  • Provide technical assistance

  • Improve customer experience

Security and Compliance

  • Detect fraud

  • Prevent abuse

  • Investigate suspicious activity

  • Protect company assets

  • Enforce Terms and Conditions

Website Improvement

  • Analyze website performance

  • Improve functionality

  • Enhance user experience

  • Conduct internal research

Marketing

Subject to applicable law, we may:

  • Send promotional communications

  • Notify users of new products

  • Share educational content

  • Conduct customer satisfaction surveys

Users may opt out of marketing communications at any time.

7. RESEARCH USE COMPLIANCE

Umbrella Labs maintains strict policies regarding the sale and distribution of laboratory research materials.

Information collected may be used to:

  • Verify customer eligibility

  • Monitor compliance with research-use requirements

  • Investigate suspected misuse

  • Enforce product restrictions

  • Protect public safety

The Company reserves the right to refuse, cancel, or investigate orders that appear inconsistent with research-use requirements.

8. PAYMENT SECURITY

Payment information is processed through authorized third-party payment processors.

Umbrella Labs does not store complete payment card numbers on its servers.

Payment processors may independently collect:

  • Billing information

  • Payment verification data

  • Fraud prevention information

  • Transaction authentication information

Such processing is governed by the privacy policies of those payment providers.

9. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and related technologies to:

  • Maintain website functionality

  • Remember preferences

  • Improve security

  • Analyze traffic

  • Measure advertising performance

Types of cookies may include:

Essential Cookies

Required for website operation.

Performance Cookies

Used to understand website usage.

Functional Cookies

Remember user preferences.

Analytics Cookies

Help measure engagement and performance.

Marketing Cookies

Support advertising and remarketing efforts.

Users may manage cookies through browser settings.

10. DISCLOSURE OF INFORMATION

We do not sell personal information to third parties.

Information may be disclosed to:

Service Providers

Including:

  • Payment processors

  • Shipping carriers

  • Hosting providers

  • Analytics providers

  • Marketing vendors

  • Security providers

Legal Authorities

Where required by law, subpoena, court order, or governmental request.

Corporate Transactions

Information may be transferred in connection with:

  • Mergers

  • Acquisitions

  • Asset sales

  • Corporate restructuring

  • Bankruptcy proceedings

11. INTERNATIONAL DATA TRANSFERS

Information may be processed in jurisdictions outside your country of residence.

By using our Services, you acknowledge that your information may be transferred internationally and processed in accordance with this Privacy Policy.

Appropriate safeguards may be implemented where required by applicable law.

12. DATA RETENTION

We retain information only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

  • Maintain business records

Retention periods may vary based on:

  • Transaction history

  • Legal obligations

  • Security requirements

  • Regulatory requirements

13. SECURITY MEASURES

Umbrella Labs implements commercially reasonable safeguards including:

  • SSL encryption

  • Access controls

  • Secure hosting infrastructure

  • Firewalls

  • Monitoring systems

  • Authentication protocols

  • Data minimization practices

While we strive to protect information, no transmission or storage method can be guaranteed completely secure.

14. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights including:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion requests

  • Restriction of processing

  • Objection to processing

  • Data portability

  • Withdrawal of consent

Requests may be submitted using the contact information below.

15. CHILDREN’S PRIVACY

Our Services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we learn that information has been collected from a minor, we will take appropriate steps to remove such information.

16. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Users should review third-party privacy policies independently.

17. DO-NOT-TRACK SIGNALS

Because there is currently no universally accepted standard for responding to Do-Not-Track signals, our website may not respond to such browser settings.

18. CALIFORNIA PRIVACY DISCLOSURES

Where applicable, California residents may possess additional rights under California privacy laws, including rights relating to:

  • Access

  • Deletion

  • Correction

  • Data portability

  • Non-discrimination

Requests may be submitted through our contact channels.

19. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND INTERNATIONAL USERS

Where applicable, individuals located within:

  • European Economic Area (EEA)

  • United Kingdom

  • Switzerland

  • Other privacy-regulated jurisdictions

may possess additional statutory privacy rights.

Umbrella Labs will endeavor to honor applicable legal requirements concerning personal data protection.

20. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Changes become effective upon publication unless otherwise stated.

Continued use of the Services constitutes acceptance of any revisions.

Users are encouraged to periodically review this Privacy Policy.

21. CONTACT INFORMATION

For questions regarding this Privacy Policy, privacy rights requests, or data protection concerns, please contact:

Umbrella Labs LLC

Email: sales@umbrellalabsllc.com

Website: https://umbrellalabsllc.com

22. RESEARCH USE DISCLAIMER

ALL PRODUCTS OFFERED BY UMBRELLA LABS LLC ARE SOLD STRICTLY FOR LEGITIMATE LABORATORY RESEARCH, ANALYTICAL, AND EDUCATIONAL PURPOSES ONLY.

PRODUCTS ARE NOT INTENDED FOR HUMAN CONSUMPTION, MEDICAL USE, THERAPEUTIC USE, VETERINARY USE, DIAGNOSTIC USE, OR ANY OTHER UNAUTHORIZED APPLICATION.

CUSTOMERS ARE RESPONSIBLE FOR ENSURING COMPLIANCE WITH ALL APPLICABLE LAWS, REGULATIONS, AND RESEARCH STANDARDS WITHIN THEIR JURISDICTION.